When I started ProActuarial Insights in 2024, AI was a curiosity.
I was doing the same work I'd been doing for years: combining line-level medical claims analysis with financial storytelling to help healthcare organizations manage and contain claims cost. ChatGPT had entered the picture, but I hadn't gone beyond the basics. I hadn't used it for actuarial work, and I wasn't convinced I ever would.
That changed in 2025. Three weeks into a redesign of my company website using Wix, I had spent more time fighting the tool than building the site. I knew enough then to know I could have used AI from the start, so I scrapped what I had and started fresh. Three days later, the redesign was done and the site was published.
Three days became three months. I moved from editing website copy to building production-ready claims dashboards in Claude Code, running networks of AI agents, and standing up my own private server to run local models. The website build showed me what AI was capable of; the exploration that followed convinced me it belonged in actuarial practice.
Today I'm focused on helping actuaries implement AI the right way. That requires domain expertise. Your company's AI strategy is the starting point, but it doesn't specify how to keep AI separate from actuarial judgment, or where that judgment even lies. It doesn't define the liability unique to actuaries, and how to ensure professional standards are met. For that, you need more than technical expertise. You need an actuary, one who's already building in AI.